Ranch Rules

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• Lucca Horseriding: an authenthic, intimate, friendly Italian ranch experience

• Pocketsize cameras are best on trails. If you like to bring a bottle of water, put it in a small backpack

• Maximum wirght of riders around 90 kilos/200 pounds

• All riders must show up 30 minutes prior to the ride for signing disclaimer, fitting helmets and selecting horses. If you turn up late, for whatever reason, and missed your reserved departure timewe must correct the length of your riding time with the delay

• Horses will only be reserved for you after payment of the deposit. Upon arrival at the ranch we will collect the final payment only in cash. There's no ATM at the ranch neither nearby

• The guides select the horses and match them to costumers based on size, shape, age and character of the horse. We help you get on the horse selected for you, adjust your stirrups to your legs, check the saddle girth followed by some basic riding instructions

• We keep our horses and riders safe in walkin speed over the rough uneven ground, on pavement or going up and down hill. Our rides are gentle along scenic trails throughout Tuscan hills. We don't take any risksand will not cut corners in keeping horse and rider safe. Only the very experienced riders can ask for a faster pace.

• Since we have often several groups booked on the same day, people arrival late may miss the ride or get a shorter ride. We do not want late arrivals delay the depature for everyone

• We do not garantee exclusive private rides. Private rides can be organized on request but will cost an additional 25 euros per person extra 

• We only accept booking with a minimum of two riders. Single riders we try to fit in a group or we ask 25 euros extra forthe single ride

• Trail and weather conditions apply. We go riding unless the weather conditions are unsafe, which are usual heavy rain or storm which make thetrail unsafe. Only the ranch guides decide if the trekking will be cancelled or interupted. If riders decide to turn back earlier, for whatever reason, there is no refund

• In case riders decide just before the ride or on the spot, for whatever reason, not to ride, there will be no refund

• No double riding allowed by Italian law. Guides will walk next to the horses of children if needed, whatever the level of riding is of the children 

• Deposit and Cancellation Policy: deposit at time of reservation; partial refund based on time to arrival date, 24 hr before ride 100%,See Rates

• Before riding it's obbligated by Italian law to show your ID card and sign our disclaimer 

• Riding equipment: the ranch provides loaner helmets and body protectors for children under 15 years old. (Obbligated by Italian law)

• Dress: Casual, practical. Long pants, jeans, close shoes like sport shoes are recommended. Bring sunscreen

• Cancellation policy: To ensure we have a successful day of riding, we need to reserve and prepare the horses a half a day before your ride. To do this we need to know the exact number of riders. If a rider is unable to attend or a group wish to bring a friend the last moment, please let us know at least a day before the chosen time.

• For whatever reason a minimum 24 hours notice is required to cancel bookings. By 4 riders or more this is 48 hours.If you cancel at short notice, in less then 24/48 hours, we can not find other riders anymore, in that case, the ranch does not pay back the deposits. The paid deposit is non refundable when booking have taken place within 24 hours.